Newport Training Centre update – From June 2026 all Newport Courses will run from our new Newport Training Centre, Greenway Drive, Griffithstown, NP4 5AZ.

Mental Health First Aid Course

About our Mental Health First Aid course

Our 2-day Mental Health First Aid course will train you to become a certified Mental Health First Aider. You will also receive a St John Ambulance Cymru Mental Health First Aid certificate upon completion, valid for 3 years.

Mental Health First Aiders help foster a more inclusive and supportive environment. They also gain an understanding of relevant legislation, learn how to respond to crisis situations, and signpost individuals to professional support.

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mental health first aid course who is it for

Who is it for?

This course is ideal for anyone who wants to gain a deeper understanding of mental health and develop the skills to support their own wellbeing and the wellbeing of others in the workplace. Whether you're a manager, team leader, HR professional, or simply passionate about creating a supportive work environment, this training will equip you with the confidence to make a real difference.

An icon depicting CPR. Used as the image for the 'how is it assessed' section of our St John Ambulance Cymru training course page

How is it assessed?

The assessment is conducted by our highly qualified St John Ambulance Cymru Mental Health trainers. It involves an engaging learning experience centered around real-life scenarios and practical exercises. Upon successful completion of the course, participants will receive a St John Ambulance Cymru certificate of competence, certifying them as Mental Health First Aiders. For those interested in obtaining a Level 3 Award in Mental Health First Aid, a separate formal, proctored examination is available upon request. Please note that an additional fee applies for the proctored examination.

mental health first aid course certificate

Certification

Delegates who complete the training course successfully will be awarded a mental health first aid certificate valid for three years.

Yes, it is important to prioritise mental health first aid in the workplace. When an employer invests in Mental Health First Aid (MHFA) training for staff, it can improve employee wellbeing, enhance productivity, and create a positive work culture. It can also help reduce costs associated with absenteeism and staff turnover.

According to the Health and Safety Executive (HSE), employers must provide adequate first aid provision based on their first-aid needs assessment, which should take account of both physical and mental health risks. Therefore, employers should also consider Mental Health First Aid training alongside First Aid at Work training. The HSE emphasises the importance of including mental health as part of workplace risk assessments and overall first aid needs.

Mental health in the workplace is important because it directly impacts employee wellbeing, performance, and workplace culture. When mental health is not supported, it can contribute to stress, reduced productivity, absenteeism, and higher staff turnover. Mental Health First Aid (MHFA) training helps create a more supportive workplace where issues are recognised early and people feel able to seek help. This improves employee wellbeing, company culture, and performance.

St John Ambulance Cymru is a trusted and leading training provider in Wales. Our qualified trainers draw on real life experience, and we ensure our courses are hands-on, practical, and engaging. We have training centres located conveniently across Wales, or we can also deliver training at your workplace for groups of six or more.

What is covered on our Mental Health First Aid course

Introduction to Mental Health First Aid

The Mental Health Ripple Effect

Recognising the signs of common mental health conditions

When and how to share concerns

Techniques for supportive, non-judgmental conversations

How to approach sensitive topics with care and understanding

Mental Health Action Plan

Suicide awareness, panic attacks, and crisis intervention

Cultural differences in mental health

Maintaining your own wellbeing

Signposting to professional help

Scenario-based learning

Looking for other ways to get involved?

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