Mental Health First Aid Course

About our Mental Health First Aid course

Our two-day mental health first aid course will train you to become a certified Mental Health First Aider. By completing the course, you'll earn the FutureQuals Level 3 Award in Mental Health: Workplace First Aider. This qualification will give you the skills to recognise when someone needs mental health support and the confidence to provide the help they need.

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mental health first aid course who is it for

Who is it for?

Every business and organisation should be committed to supporting the wellbeing of its workforce. This includes having a qualified mental health first aider. This mental health first aid training is suitable for all levels. That's why there are no specific requirements on who should take this course. Every person should be able to provide mental health support to those who need it.

mental health first aid course how is it assessed

How is it assessed?

There are two multiple choice tests at the end of this MHFA course. Delegates must pass both of these in order to pass the course successfully, Alongside this, our instructors will make sure that delegates are comfortable with the knowledge they have acquired through Q&A sessions during the training course.

mental health first aid course certificate

Certification

Delegates that complete the training course successfully will be awarded a mental health first aid certificate valid for three years

Our mental health first aid course is a level 3 course and meets the requirements of the FutureQuals Level 3 Award in Mental Health: Workplace First Aider (RQF). This mhfa training will give learners the skills and understanding they need to provide mental health first aid at work. This mhfa qualification is for people who want to become mental health first aiders in the workplace, helping them respond to mental health issues, offer support, and take further action when needed. A level 3 mhfa qualification is equivalent to an A-Level.

Yes, it is important to care about mental health first aid in the workplace. When an employer prioritises mental health first aid (mhfa), it can improve employee well-being, enhance productivity, and create a positive work culture. It also helps reduce costs associated with absenteeism, turnover, and healthcare by addressing mental health issues early.

According to the Health & Safety Executive (HSE), employers should provide first aid provision related to mental health, not just physical health. Therefore, employers need to consider covering Mental Health First Aid training in addition to First Aid at Work training. The HSE in a 2024 update emphasised employers’ responsibilities to take account of employees’ mental health in their first-aid needs assessment.

Here are some important statistics that show why having someone trained in workplace mhfa is important. 1 in 4 people in the UK will experience a mental illness each year. In the workplace, this results in £10.6 billion being lost to sickness-related absences, and £21.2 billion in productivity loss. Also there is a cost of £3.1 billion alone in hiring for job roles that have been vacated due to mental health issues. It pays to get ahead of mental health in the workplace! That's why strongly recommend companies invest in a mental health first aid course

The action plan for responding to a mental health issue in the UK is based upon the protocol devised by St John Ambulance. That's why we are a market leader and trusted source of training when it comes to mental health first aid. We have training centres located conveniently across Wales, and can also come to your business if six or more employees require training.

What is covered on our Mental Health First Aid course

What is mental health?

The difference between a mental health episode, crisis and condition

What factors can affect mental health

The mental health continuum

Roles and responsibilities of the Mental Health First Aider

Mental health action plan protocol (DR EFG)

How to support an individual returning to work after an absence due to mental health

Physical first aid skills useful when responding to mental illness

Risk assessment

Spotting the difference between a medical emergency and an imminent threat

Recognising stress and how to support someone who is stress

Recognising when someone is experiencing a mental health crisis.

Suicide risk factors, signs and symptoms

Recognising signs and symptoms of eating disorders, PTSD & OCD, and self-harm

Psychosis, delusions, and hallucinations

Bipolar disorder

Showing empathy and being empathetic in a mental health first aid crisis

Key skills to support an individual with poor mental health

Relevant legislation

Exploring and understanding perceptions relating to mental health

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