Image of Helen Smith, CEO of St John Ambulance Cymru
Helen Smith
Chief Executive Officer

Helen was appointed as our Chief Executive Officer in November 2019, having joined St John Ambulance Cymru in 2014 as our Director of Finance and acting as our interim CEO since January 2019.

A Fellow of the ACCA, Helen has a huge breadth of experience working in in senior leadership roles in the third sector, bringing change, improvement and modernisation and supporting charities to realise their full potential.

Helen brings passion and enthusiasm to leading this much loved and valued charity, supporting it to grow and develop in order to maximise support and impact in the communities of Wales.

Image of James Shaughnessy, Director of Operations
James Shaughnessy
Director of Operations

James joined St John Ambulance Cymru in 2005 after previously working in the retail industry.

James has a strong track record in improving health services to Welsh Communities and continues to work on expanding and enhancing St John Ambulance Cymru’s health and wellbeing services right across Wales.

He is passionate about the positive impact empowering volunteers has on society, previously he was part of the team that worked in Brussels to develop the Policy Agenda on Volunteering In Europe (PAVE).

His Directorate includes Patient Transport, Event Medical Cover and Falls Support Service.

Image of Andy Jones, Director of People
Andy Jones
Director of People and Organisational Development

Andy arrived as our Director of People and Organisational Development in August 2019, having previously worked in various not for profit organisations, prior to which he held a number of senior positions within the NHS.

 Fellowship with the CIPD, Andy has a breadth of experience within operational and strategic human resources management with a significant portfolio of managing large scale programmes of change. He’s passionate and committed to strengthening people engagement, workplace health and the Charity’s equality, diversity and inclusivity agenda. He previously received national recognition for excellence within his field and is a key influencer in creating a place where our people can grow, realise their own potential and achieve success.

 Andy is responsible for People Services, Youth Services, Safeguarding and Health & Safety.

Image of Jon Phillips, Director of Training
Jon Phillips
Director of Training

Jon took up his role of director in 2011 following 5 years as Deputy Training Company Manager. John is a graduate of Keele University and his background is in retail and business to business sales.

His 14 years at the charity gives him a strong and a broad understanding of our training delivery capacity and the audiences who purchase or need our training, which is taking our training function from strength to strength. For a number of years the number of people we have trained has been increasing and we can proudly say that Jon and his teams are training more people than ever in the skills they need to save a life.

Jon is responsible for our commercial, volunteer and community training.

Become a volunteer

Whatever you enjoy doing and however much time you can commit, there’s a volunteer role for you. 

Donate Volunteer