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We understand that going places isn’t always easy. Whether you have something temporary like a broken leg or a longer-term disability - traditional transport can sometimes be out of the question. That’s where we come in.

As a leading provider of patient transport services, we’ve been transporting patients within Wales, the UK and beyond for over twenty years. We’re a name you can trust, with thousands of customers that use our services time and time again.

We work with businesses like the NHS, private nursing homes, and insurance companies, but also with individuals. Giving people the freedom to go wherever they want, and giving each customer a service that’s as individual as they are.

Whether you’re going home after an operation, to a concert in Cardiff, a hospital in Hertfordshire or a party in Penzance, our team of professionals will get you there. We can even handle the collection and delivery of medical equipment and notes.

You tell us where you want to go, what your needs are, and we’ll do the rest - putting together a tailor made transport plan that takes you from A to B simply and efficiently.

Why travel with St John Ambulance Cymru?


With a fleet of vehicles on call seven days a week, we'll always be there when you need us, even at short notice. We can take you wherever you want to go, whenever you want to go there, seven days a week.


Our vehicles are routinely inspected every day, fitted with emergency medical equipment and meet the latest European Standards, so you can rest assured you’re in safe hands. Our crews are trained in lifting and handling patients, and their driving skills are carefully assessed. For your peace of mind, drivers are police checked, carry an ID card and are dressed in St John uniform. All of our team are qualified in first aid, can use a defibrillator and administer oxygen and Entonox pain relief gas.


We care about our customers, so everyone you have contact with from St John Ambulance Cymru is committed to making your journey as comfortable and stress-free as possible. We also comply with ISO9001 Quality Standards.


Our business customers include the NHS, private hospitals, nursing homes and insurance companies - who know that they can trust our standards to be as high as their own.

Care and community

When you travel with St John Ambulance Cymru you’re also helping care for your community! Every penny we make through our Patient Transport Services goes straight back into our charitable work providing vital first aid treatment and training across Wales. Your journey could help us train community groups and school children in the skills they need to save a life, run a session at one of Badger or Cadet youth groups or more!

Get in touch

If you’d like to find out more about the services we can offer you, please contact us, choosing 'Patient care and transport' as your reason for getting in touch and our team who will be happy to answer your questions. You can also call 0845 644 2546.

Become a volunteer

Whatever you enjoy doing and however much time you can commit, there’s a volunteer role for you.