Swansea volunteers lend a hand supporting city’s freshers

Swansea help point at night.jpg

Our volunteers will once again stand ready to support the Swansea night life, including the city’s newest students.

Now in its sixth year, the Swansea Help Point has become a lifeline for people who need swift medical attention on a night out in the city and acts as a first point of safety and advice for people with minor injuries.

The facility, which is operated by first aid volunteers, nurses, paramedics and police officers, is located in The Strand and has helped reduce pressures in A&E waiting rooms substantially.

The COVID-19 pandemic has presented a unique set of circumstances which has led to many additional safety and welfare measures being put in place so volunteers are equipped with the tools they need to keep themselves and those they treat, safe.

Some of measures include additional Personal Protective Equipment (PPE), external tents (in place of its traditional waiting areas) social distancing and the introduction of face coverings, to be worn during each assessment.

“Our team of volunteers will be working tirelessly alongside our friends from South Wales Police and partner agencies, assisting anyone who needs our help during freshers week and throughout the year.

With Covid-19 restrictions in place, we’ve had to make a few changes to ensure everybody’s safety including temperature testing before entering the facility, requesting all patients to wear a face coverings and adhering to social distancing, whilst also maintaining good hygiene by utilising the sanitation points.

The Help Point is a vital piece of the puzzle help us safeguard people who need us and help them get the treatment they need and home safe at the end of the night.” 

St John Ambulance Cymru National Operations Officer, Jack Gibbins

Working alongside South Wales Police, we recently resumed our support at the Help Point after a brief hiatus throughout the peak of the Covid-19 pandemic. 

It's now fully open, continuing to support the city centre every Wednesday and Saturday evening from 7pm until midnight.*

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*Updated on 29/09/2020

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